Municipal Department
Harrisonburg Public Utilities
Serving City of Harrisonburg
Population served
61,000 people (EPA SDWA queue estimate for VA2660345)
State system code
FIPS 51
Billing frequency
Monthly; meters are read over 25-35 days, bills are mailed on the 2nd and due on the 22nd beginning with June 2026 bills.
Provider briefing
How this utility’s billing works
Harrisonburg Public Utilities operates as a municipal department serving City of Harrisonburg. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-size minimum charge plus city/rural consumption rates, seasonal July-November surcharge and utility tax. The reviewed 2026 account page links July 1 rates; the accessible schedule lists 0-250,000 gallon and over-250,000 gallon rates.. Bills are generated monthly; meters are read over 25-35 days, bills are mailed on the 2nd and due on the 22nd beginning with june 2026 bills., and a typical residential cost reference is A dedicated this detail was not publicly posted. The reviewed 2026 page links the current rate PDF but does not render a complete 5,000-7,000 gallon household total in page text.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Water and sewage are billed monthly from water consumption; the reviewed page links separate sewer rates but does not render the complete formula in HTML.
Meter and infrastructure notes
Water meters are read over 25-35 days and bills are monthly; the reviewed pages do not identify AMI/AMR vendor or transmission interval.
Emergency water support
Report a leak or water emergency
540-434-9959 for Public Utilities; the reviewed page does not identify a separate 24/7 leak hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Harrisonburg
Harrisonburg Public Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.