Municipal Department
Auburn City of
Serving Auburn
Population served
Approximately 107,655 people served by the City of Auburn utility system.
State system code
FIPS 53
Billing frequency
Monthly billing is referenced by the City’s automated-payment and utility-account materials; the exact billing/read date is account-specific.
Provider briefing
How this utility’s billing works
Auburn City of operates as a municipal department serving Auburn. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as The City publishes separate 2026 water, sewer, and storm utility rate schedules and applies a 10% utility tax to gross revenue for those utilities. The reviewed HTML page does not expose the complete 2026 numerical table, so meter size and usage control the exact amount.. Bills are generated monthly billing is referenced by the city’s automated-payment and utility-account materials; the exact billing/read date is account-specific., and a typical residential cost reference is A dedicated this detail was not publicly posted. For a defensible numeric 5,000–7,000-gallon estimate from the visible page; Auburn’s current 2026 rate PDF is the controlling source and includes water, sewer, storm, and tax components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Auburn bills water, sewer, and storm utilities separately within the combined utility account. The reviewed current page links the 2026 schedules but does not state a winter-average sewer formula or simple percentage tie-in.
Meter and infrastructure notes
Auburn is launching a Water Usage Customer Portal powered by Sensus Analytics that provides usage data and threshold alerts. The reviewed page does not state whether the billing meter network is AMR or AMI or publish a universal read calendar.
Emergency water support
Report a leak or water emergency
253-931-3038 during business hours; Auburn’s non-emergency number 253-288-2121 can be used on weekends for qualifying heat-alert water restoration. The reviewed page does not identify a separate 24/7 water-main hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Auburn
Auburn City of is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.