Municipal Department
City of Redmond Utility Billing
Serving Redmond, Washington
Population served
163,335 people (EPA SDWIS active CWS PWS WA5371650)
State system code
FIPS 53
Billing frequency
Residential rates are presented as fixed monthly charges plus commodity charges; the City states commercial customers are billed monthly. The reviewed billing page does not publish a separate residential statement calendar.
Provider briefing
How this utility’s billing works
City of Redmond Utility Billing operates as a municipal department serving Redmond, Washington. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed monthly service charges plus metered commodity charges for water and wastewater, with 2025-2026 rate increases and a 1% utility tax included in the bill. Residential usage is tiered by the City’s rate schedule; the reviewed summary does not expose every 2026 dollar amount.. Bills are generated residential rates are presented as fixed monthly charges plus commodity charges; the city states commercial customers are billed monthly. the reviewed billing page does not publish a separate residential statement calendar., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a defensible single total because the reviewed rate page links the detailed residential schedule without exposing all current fixed and commodity values in its text. The applicable bill includes the fixed water charge, metered water consumption, wastewater charges, stormwater, King County wastewater-treatment pass-through where applicable, and a 1% utility tax.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Redmond bills wastewater as a combination of a fixed rate and a commodity rate, alongside the water charge. The City states that King County’s wastewater treatment pass-through is a separate treatment charge on the bill; the reviewed pages do not publish a winter-average formula or a universal percentage tie-in.
Meter and infrastructure notes
The City’s utility-billing materials explain that customers can inspect their meter and check for leaks, but the reviewed public pages do not establish a universal AMI/AMR transmission interval or a fixed meter-reading schedule. Customers can view account history and activity through the online account.
Emergency water support
Report a leak or water emergency
425-556-2500 is the City’s listed emergency phone for water, sewer, and stormwater service issues. Utility Billing customer-service questions use 425-556-2152.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Redmond, Washington
City of Redmond Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.