North Wales Water Authority

Provider briefing

How this utility’s billing works

North Wales Water Authority operates as a public water authority serving North Wales and 15 other municipalities in Bucks and Montgomery Counties, including Warrington, Upper Gwynedd, and Lower Gwynedd. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Metered uniform usage rate with a fixed meter-size base charge and a seasonal increasing conservation surcharge. Effective January 1, 2026, retail water is $6.19 per 1,000 gallons; the 1/2- and 5/8-inch base is $6.88 monthly or $20.63 quarterly; April–October usage above the allowance adds $1.60 per 1,000 gallons.. Bills are generated monthly or quarterly at the authority's option. quarterly bills are due on the 15th of the month following mailing; monthly bills are due on the last business day of the month., and a typical residential cost reference is For a standard 5/8-inch account using 5,000–7,000 gallons monthly, the 2026 water-only estimate is about $37.83–$50.18 per month before sewer, late, conservation, or service-program charges: $6.88 base plus $30.95–$43.33 consumption. A typical quarterly customer may see the $20.63 quarterly base instead.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

NWWA sewer is based on metered water usage regardless of source. The 2026 rate is $16.29 per 1,000 gallons with a $27.70 minimum monthly fee per EDU including the first 2,000 gallons; unused gallonage does not carry over. If no reading is available, the Authority uses prior readings or another reasonable estimate. A water-bill adjustment may be considered for sewer only at the Authority's discretion.

Meter and infrastructure notes

NWWA furnishes and sets Authority-owned meters with remote reading devices compatible with its meter-reading equipment and software. Billing is monthly or quarterly, and the Authority may estimate a bill from prior comparable consumption when a read fails. The reviewed 2026 rules do not describe an hourly AMI interval; customers can inspect a mechanical meter and low-flow dial for leak detection.