Municipal Department
City of Bandera Utilities Department
Serving Bandera
Population served
Approximately 1,000–1,500 residents in Bandera city limits and a portion of the ETJ; the City does not publish a separate current utility service-population figure.
State system code
FIPS 48
Billing frequency
Monthly. The consumption period runs from the 20th of one month through the 20th of the next month, bills are processed and mailed on the last business day, and payment is due on the 15th of the following month.
Provider briefing
How this utility’s billing works
City of Bandera Utilities Department operates as a municipal department serving Bandera. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform monthly usage structure under the City code, with current rates maintained in the City's rate schedule. The current public rates page does not render the numeric 2026 table, so exact block prices should be confirmed with Utility Billing.. Bills are generated monthly. the consumption period runs from the 20th of one month through the 20th of the next month, bills are processed and mailed on the last business day, and payment is due on the 15th of the following month., and a typical residential cost reference is A dedicated this detail was not publicly posted. The current Bandera public rate page does not expose enough numeric 2026 water, wastewater, and garbage rates to calculate a reliable 5,000–7,000-gallon residential total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City utility bill combines metered water use, wastewater service, and garbage collection. The reviewed current public materials do not publish a separate residential sewer formula, winter-average calculation, or percentage tie-in.
Meter and infrastructure notes
The bill displays the prior and new meter readings and the billing period runs from the 20th through the 20th. The current City materials do not identify AMI/AMR equipment, vendor, transmission interval, or route-reading schedule.
Emergency water support
Report a leak or water emergency
830-328-9946 is the City's published emergency after-hours number. Utility Billing is 830-796-3765 during normal service operations.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Bandera
City of Bandera Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.