Municipal Department
City of Beaumont Water Customer Service / Water Billing
Serving Beaumont city limits and City-authorized residential and commercial water customers
Population served
Approximately 115,282 residents based on the 2020 Census; the City provides water service for residential and commercial properties within Beaumont city limits.
State system code
FIPS 48
Billing frequency
Monthly. Beaumont's Finance page states utility bill statements are mailed monthly, with bill date, due date, usage detail, current charges, and total billed amount available through the online system.
Provider briefing
How this utility’s billing works
City of Beaumont Water Customer Service / Water Billing operates as a municipal department serving Beaumont city limits and City-authorized residential and commercial water customers. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform base plus increasing volumetric usage. Beaumont's FY2026 notice says a standard 5/8-inch meter is $16.79 for the first 1,000 gallons and $5.68 for each additional 1,000 gallons. The senior rate is $11.11 for the first 1,000 gallons and the same $5.68 per additional 1,000 gallons; senior rates are frozen going forward. The complete current schedule varies by meter/account class and is controlled by the City fee schedule.. Bills are generated monthly. beaumont's finance page states utility bill statements are mailed monthly, with bill date, due date, usage detail, current charges, and total billed amount available through the online system., and a typical residential cost reference is Using the FY2026 standard 5/8-inch water rate, 5,000 gallons is approximately $39.51 ($16.79 plus four $5.68 increments), and 7,000 gallons is approximately $50.87 before sewer, sanitation, and other charges. Beaumont's FY2026 sewer-rate study lists a single-family monthly sewer service charge of $52.73 effective July 1, 2025, so a planning subtotal is about $92-$103 before solid waste and any other bill components. Actual total bills depend on the current sewer schedule, sanitation charges, meter class, and account-specific services.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Beaumont's public customer page does not provide a complete household sewer formula, winter-average rule, or consumption cap. The City sewer-rate study identifies a FY2026 single-family monthly sewer service charge of $52.73 and separate multifamily, commercial, and industrial classes; the City code/fee schedule controls the operative charge. Customers should not assume that every gallon entering the water meter is billed as sewer, and should confirm the current residential calculation with Water Customer Service.
Meter and infrastructure notes
Beaumont has installed an automated meter-reading system, and most meters are electronic and send usage electronically for billing. When a meter is submerged and cannot transmit, the City estimates usage from the prior three months and later credits the account if actual recorded usage is lower. The City warns that damage to the electronic device is criminal mischief and charges the account holder the full replacement value. The public pages do not identify the AMR manufacturer or a guaranteed transmission interval; billing is monthly.
Emergency water support
Report a leak or water emergency
Call 311 within Beaumont for water or sewer issues and emergency routing; the City also directs customers to Water Customer Service at (409) 866-0023 for account or leak-adjustment questions. Beaumont's water/sewer service page instructs residents to call 311 so Water and Sewer staff can inspect the problem first.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Beaumont city limits and City-authorized residential and commercial water customers
City of Beaumont Water Customer Service / Water Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.