City of Kerrville Utility Billing Department

Provider briefing

How this utility’s billing works

City of Kerrville Utility Billing Department operates as a municipal department serving Kerrville and the City of Kerrville municipal water, sewer, and garbage service area in Kerr County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block residential tiers with a monthly account fee. Inside city limits, the current residential schedule is $25.41 per account; 0–1,000 gallons are included at no volume charge, 1,001–6,000 gallons are $3.51 per 1,000, 6,001–15,000 are $4.74, 15,001–25,000 are $6.28, 25,001–50,000 are $8.17, and 50,000 gallons and above are $10.89. Outside-city rates are higher and separately published.. Bills are generated monthly. kerrville bills water, sewer, and garbage accounts monthly. the city also offers an average-monthly billing program to customers with a 12-month billing history; that program is evaluated and adjusted annually., and a typical residential cost reference is For an inside-city residential account using 6,000 gallons, the current water charge is approximately $42.96: $25.41 account fee plus five 1,000-gallon units at $3.51 after the included first 1,000 gallons. If the winter sewer average is also 6,000 gallons, sewer is approximately $57.98: $24.28 account fee including 1,000 gallons plus five units at $6.74. The illustrative water-and-sewer total is about $100.94 before the $26.33 residential garbage charge and other fees.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Inside-city residential sewer is based on the annual average of water consumption during the December, January, and February bill months, with the adjusted average appearing on the April bill. The $24.28 monthly sewer account fee includes 1,000 gallons; usage above 1,001 gallons is charged at $6.74 per 1,000 gallons. Accounts with no consumption history are billed using a 4,000-gallon assumption. Outside-city residential sewer uses a $36.42 account fee and $10.12 per 1,000 gallons above the included 1,000 based on the pre-winter average.

Meter and infrastructure notes

Kerrville Utility Billing handles meter reading and the City’s published materials say residential sewer and water accounts are based on monthly consumption. The City’s SCADA system uses Remote Telemetry Units to relay water and wastewater site information to a master telemetry unit every 60 seconds for operational alarms, but that SCADA interval is not the customer-meter billing interval. The reviewed pages do not identify the residential meter manufacturer or a universal AMI/AMR transmission schedule.