Lakeway Municipal Utility District

Provider briefing

How this utility’s billing works

Lakeway Municipal Utility District operates as a public water authority serving City of Lakeway and a portion of the Village of the Hills. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers with a drought-stage surcharge at high usage. FY 2026 in-district standard 5/8-inch water base is $33 monthly; volume rates are $2.50 per 1,000 gallons through 15,000, $3.25 through 30,000, $5.06 through 50,000, $7.08 through 80,000, $9.35 through 100,000, and $11.94 above 100,000. Stage 2 drought rates increase the tiers above 30,000 gallons.. Bills are generated bi-monthly. bills are mailed or emailed around the first of every even-numbered month, due on the 20th, and meters are remotely read at the beginning of odd-numbered months., and a typical residential cost reference is Approximately $84.00 per month at 6,000 gallons in-district before the TCEQ regulatory fee, calculated from the $33 monthly water base, $27 wastewater base, $2.50/1,000-gallon water charge, and the $2.50/1,000-gallon wastewater winter-average charge. LMUD reports an average water user of 10,849 gallons pays about $51.97 per month for water alone.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Wastewater has a $27 in-district monthly base and $2.50 per 1,000-gallon volume rate. LMUD uses winter averaging: it compares water usage for November–December with January–February, uses the lower amount unless one is zero, and applies a minimum of 2,000 and maximum of 30,000 gallons per billing cycle. New customers are assigned 12,000 gallons per two-month cycle until a history exists. The wastewater volume charge remains fixed for the following fiscal year while potable-water charges vary each cycle.

Meter and infrastructure notes

LMUD meters are read remotely at the beginning of every odd-numbered month, with bills issued in the first week of the following even-numbered month. WaterSmart provides hourly or daily usage tracking and alerts, indicating electronically read smart-meter infrastructure; the exact AMI vendor is not published.