Public Water Authority
Parkersburg Utility Board
Serving Parkersburg
Population served
34,251 people (EPA SDWA queue estimate for WV3305407)
State system code
FIPS 54
Billing frequency
Monthly; PUB describes its Direct Debit Payment as paying the current monthly bill and its water and sewer tariffs use monthly customer charges.
Provider briefing
How this utility’s billing works
Parkersburg Utility Board operates as a public water authority serving Parkersburg. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly meter-size customer charge plus a uniform volumetric charge per 1,000 gallons. For a standard 5/8- or 3/4-inch meter, the published water minimum is $11.25 per month effective July 1, 2024, plus $5.82 per 1,000 gallons; sewer has a separate monthly customer charge and volumetric rate.. Bills are generated monthly; pub describes its direct debit payment as paying the current monthly bill and its water and sewer tariffs use monthly customer charges., and a typical residential cost reference is Using the PUB published standard-meter water minimum of $11.25 and $5.82 per 1,000 gallons, 5,000 gallons of water is approximately $40.35 before sewer. The official page’s sewer table is older/incomplete in the readable text, so a current combined 5,000-7,000-gallon total should be verified against the latest bill and tariff.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer billing uses a monthly customer charge plus a usage charge per 1,000 gallons of metered water consumption. PUB’s published tariff also references an unusual-usage/leak-adjustment rate and separate sewer rules; the reviewed page does not expose a current winter-average calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed PUB pages do not identify a current AMI/AMR platform, transmission interval, or standard field-reading calendar.
Emergency water support
Report a leak or water emergency
Water emergencies: 304-424-8532 after hours. Wastewater emergencies: 304-424-8538. General customer service is 304-424-8550 during office hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Parkersburg
Parkersburg Utility Board is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.